Zoom SAML Configuration


This article outlines the information and steps you need to take in order to configure Zoom to use the Hypersocket SAML Identity Provider. Once configured your users will be redirected to your Hypersocket Server to authenticate. 

Note: You will need a vanity URL configured before access to the single sign on settings become available. Once this URL has been approved by Zoom you should continue with the rest of this article.

Step 1 - Create the Resource from the Template

Log into your server as admin and navigate to Single Sign On -> SAML. Select Search Templates and select the Zoom SAML template and click Next.

You will be asked for:

  • Entity Id
  • Vanity URL

The Entity Id uniquely identifies your connection with Zoom e.g. zoom.hypersocket.com.

The Vanity URL is your unique organization URL for Zoom, once approved by Zoom enter the URL without any protocol details e.g. company.zoom.us.

At this point click on the Goto Article link to open this article in a separate browser window so that you can return to the SAML list of resources where your Zoom SAML resource should now be present.


Step 2 - Download SAML metadata

You will need a couple of things from your server in order to configure GoToMeeting.

First you will need to download the SAML metadata.

In the table of SAML resources locate the Zoom SAML resource, and click the options icon  to activate the dropdown. Select Download Metadata; this is an XML file that contains information about the Identity Provider and its access points.

Open the XML file containing the metadata and locate the logon service URL and redirect URL. These are located towards the end of the document and will look like



Copy the entire URL we will need these in the next step.

Next, navigate to Configuration->Certificates and locate the SAML RSA certificate. Again using the options icon  to activate the dropdown, select Download Certificate



Step 3 - Configuring Zoom

Navigate to the single sign on settings page and Enable SSO.

From the zoom single sign on page configure the following:

  • Sign-in page URL - this is the login URL identified in previous step, 'https://demo.hypersocket.com/hypersocket/api/sso/logon/123456'
  • Sign-out page URL - this is the logout URL identified in the previous step,https://demo.hypersocket.com/hypersocket/api/sso/logout/123456
  • Identity provider certificate - you will need to paste the certificate file downloaded in the previous step without the BEGIN and END CERTIFICATE lines
  • Issuer - this is the Entity Id you defined in step 1
  • Binding - select HTTP-Redirect
  • Default user type - select Baisc or Pro


Hit Save.


Step 4 - Final Checks

One final step before you start using your Zoom resource, ensure that you have assigned some Roles to it so that its available for users to use. 

Once access is assigned log out of Zoom and then access Hypersocket as a user with the rights to use the new resource. In Browser Resources section under My Resources click the launch icon  to access Zoom. You can also access this resource by navigating to your Zoom vanity URL.

The email address on the user account in Hypersocket must match that of a user within Zoom.

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